CRM & CUSTOMER SYSTEMS

CRM Consulting & Customer Systems

CRM consulting that gets your leads, customers and follow-up into one clean system — so nothing is lost, every enquiry is tracked, and your team always knows the next step.

A CRM only pays off if your team actually uses it. We set up and automate customer systems that capture every lead, follow up on time and show you exactly where each deal stands — without the spreadsheet chaos.

Customer relationship management analytics dashboard
One source of truth
0 system
Leads lost in inboxes
0
To see any customer
0 min
Pipeline visibility
0 %
WHAT'S INCLUDED

What our CRM consulting includes

CRM consulting and customer systems built around your sales process — not a rigid template you have to fight.
CRM Selection
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CRM Selection
We help you choose the right CRM for your size, budget and industry — no overselling.
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CRM Setup & Migration
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CRM Setup & Migration
Clean setup and safe migration of your existing contacts and data.
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Pipeline Design
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Pipeline Design
Sales stages and automations that mirror how you actually sell.
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Lead Capture
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Lead Capture
Website forms, calls and messages flow straight into the CRM automatically.
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Follow-Up Automation
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Follow-Up Automation
Reminders, sequences and tasks so no lead is ever forgotten.
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Data & Reporting
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Data & Reporting
Dashboards showing pipeline, conversion and where deals stall.
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Team Training
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Team Training
Hands-on training so your team actually uses the system.
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Integrations
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Integrations
Your CRM connected to email, calendar, accounting and marketing tools.
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Ongoing Support
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Ongoing Support
Tuning and improvements as your business and team change.
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HOW WE WORK

A clear, proven CRM process — no jargon, no surprises

Audit your sales

We map how leads currently arrive, are tracked and convert.

Choose & design

We pick the right CRM and design the pipeline around your process.

Build & migrate

We set it up and migrate your data cleanly and safely.

Automate follow-up

Lead capture, reminders and sequences go in.

Train & support

We train your team and keep improving the system.

WHY IT MATTERS

A CRM your team will actually use

Most CRMs fail because they’re set up badly and nobody trusts the data. We build simple systems that mirror how you sell, so follow-up happens and nothing falls through.
Hand-drawn process wireframes — CRM consulting and customer systems setup

Never lose a lead

Every enquiry is captured and tracked.

Follow up on time

Automated reminders and sequences.

See your pipeline

Know exactly where every deal stands.

Close more deals

Consistent follow-up wins the work.

One source of truth

No more scattered spreadsheets and inboxes.

Data you can trust

Clean, consistent, reportable customer data.
THE HONEST COMPARISON

How we compare

Most CRMs fail from poor setup, not bad software. Here’s how our customer systems differ from a DIY build and a typical vendor.
 Visual Workflow SystemsDIY buildTypical vendor
CRM selection & setupYes — matched to your sales processDIY guessworkVendor-led
Data migrationYes, handledManualExtra cost
Pipeline & automationYesBasicLimited
Lead capture & follow-upYes, automatedManualAdd-on
Team training & adoptionYesNoneBrief session
Reporting dashboardsYes — leads and pipelineNoneTraffic-only
No lock-in contractsYesn/aUsually 12 months
WHAT CLIENTS SAY

Built to be trusted

PRICING

CRM consulting with no lock-in

Start with a free CRM consultation and a clear plan. Projects are fixed-price, and you always own your data and your system.

CRM Setup

Get up and running
Fixed quote
  • CRM selection
  • Core setup
  • Data migration
  • Pipeline build
  • Team training

CRM Growth

Full sales system
Fixed quote
  • Everything in Setup
  • Lead capture automation
  • Follow-up sequences
  • Integrations
  • Reporting dashboards
  • 30 days support

CRM Care

Ongoing optimisation
Monthly plan
  • Support & fixes
  • New automations
  • Reporting improvements
  • Team training
  • Quarterly review
FAQ

Frequently asked questions

A CRM consultant helps you choose, set up and get value from a customer relationship management system — designing the pipeline, migrating data, automating follow-up, integrating your tools and training your team.

The right one depends on your size, budget, industry and existing tools. We recommend from the mainstream CRMs (and HubSpot, Zoho, Pipedrive and others) based on fit, never on commission.

Yes. We clean and migrate your contacts, deals and history safely, with validation before and after go-live, so nothing is lost.

It depends on scope and migration size. We give a fixed, up-front quote after a free consultation, so there are no surprises and no lock-in.

That’s the whole point. We build a simple system that mirrors how you already sell, and train your team so adoption actually sticks.

Yes. Website forms, calls, chats and messages are captured automatically into the CRM and tagged to the right person and stage.

Yes — lead capture, reminders, follow-up sequences, task assignment and re-engagement, all designed around your sales process.

A focused setup can be live in a week or two; a full sales system with migration and integrations typically takes a few weeks.

With clear dashboards on pipeline value, conversion rates, response times and where deals stall — so you can see exactly what’s working.

Every project includes handover and training, and our optional care plan covers ongoing support, new automations and improvements.

Ready for a CRM your team will use?

Book a short, no-obligation consultation and we'll map your current sales process — and show you exactly what a clean CRM system would look like for your business.